From 3pm. Your arrival details are sent before your stay.
Guest Information
Everything useful before you arrive.
Check-in, parking, dogs, accessibility, payments and the practical details that help your stay start well.
Parking is available. Room-specific information is included with your confirmation.
Free Wi-Fi is included throughout your stay.
Selected stays are dog friendly. Check the room details before booking.
Arrival
Getting settled.
We’ll send the information you need before arrival, including check-in instructions, parking details and anything specific to your room.
Payments
Booking directly.
Your rate and booking terms are shown clearly before confirmation. If you need to change something, contact us directly rather than working through a marketplace.
Accessibility
Tell us what you need.
If you have mobility, access or room-layout requirements, contact us before booking so we can help you choose the most suitable room.
Read our accessibility informationLonger stays
Staying for more than a weekend?
Ask us about the rooms that work best for a longer break, extra storage, family stays or anything else that matters when you’re here for more than a night or two.
Frequently asked
Good to know.
What time can I check in?
Check-in is from 3pm. Exact arrival instructions are sent before your stay.
Is parking available?
Yes. We’ll confirm the relevant parking information for your room before arrival.
Can I bring a dog?
Selected stays are dog friendly. Please choose a room marked as suitable or ask us before booking.
Is there a minimum stay?
Minimum stays can vary by date and room. Choose your dates on the Book Direct page to plan your stay.
What if I need to cancel?
Your cancellation terms are available before booking and in your confirmation.
Can I ask about accessibility before booking?
Yes — please do. We’d rather help you choose the right room before you confirm.
Still have a question?